Free Curbside Delivery:

• We offer free curbside delivery across the contiguous 48 states. (Certain restrictions may apply to remote areas, islands, or limited-access locations.)

Shipping Process:

• Products are carefully packaged and shipped via trusted LTL freight and parcel carriers.
• Orders are typically dispatched within 2–4 business days.
• For LTL shipments, our service includes curbside drop-off with lift-gate assistance.

Upon Delivery:

• Please inspect your order thoroughly before signing the delivery receipt.
• If any damage is noted, refuse delivery and mark “DAMAGED” on the receipt.
• Report any issues within 24 hours to ensure liability is addressed.

Tracking Information:

• Once your order is on its way, we’ll provide tracking details and the carrier’s name.
• Delivery generally takes between 2–12 days, with the carrier contacting you to schedule a convenient delivery time.

Return Policy:

• If you are not completely satisfied, returns are accepted within 30 days of receipt.
• Items must be in their original, unused condition, and for LTL shipments, repackaged on the original pallet.

Refund Process:

• Refunds are processed only after the returned item has been received and thoroughly inspected.
• Approved returns will be refunded promptly.

Return Shipping:

• Customers are responsible for return shipping costs, except when the item was damaged during transit (as noted on the delivery receipt).
• If a delivery date is not scheduled within a reasonable timeframe, the shipment will be treated as a return.
• We highly recommend insuring all return shipments.
• Damaged returns will be refused and sent back to the sender.
• Refused shipments (other than damaged items) may incur restocking fees.